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Customer Service Logistics Officer (Hong Kong/Taiwan) |
Posted: |
Our client, a leading US Multinational company, is looking for talented and motivated individuals who enjoy challenges to join their dynamic team.
| Job Code | P11001019 |
| Job Title | Customer Service Logistics Officer (Hong Kong/Taiwan) |
| Type of Employment | Permanent |
| Duration of Assignment | Perm and one 6 Months Contract |
| Number of Vacancies | 4 |
| Work Location | West |
| Working Hours | 8.30 a.m. - 5.30 p.m. or 9 a.m. - 6 p.m. |
| Minimum Qualification Required | Diploma |
| Salary Offered | $2,300 - $3,100 |
Job Responsibilities |
Accounts Receivables:
- Responsible for outstanding receivables and adjustments
- Implement process improvements to reduce customer receivables and adjustments
- Calling and collecting on past due accounts.
- Review and release of orders from credit hold for assigned accounts
- Notify customers of problems with orders causing possible order cancellation.
- Prepare memos as necessary.
- Assist A/R department in application of incoming payments from assigned accounts.
- Perform any and all duties, which ensure the smooth and efficient functioning of the department.
Order Management:
- Own replenishment cycle (Order Generation Information, Order Generation through Delivery, Invoicing and Payment) for a set of customers from Philippines.
- Process customer orders (some via electronic data interchange with our customers).
- Implement process improvements with customers to improve their ability to build efficient loads and streamline the order management process.
- Handle customer calls and inquiries.
Project/Improvement work:
- Work with MDO Logistics and Sales organization for Order Management process improvements
- Own the results and streamlining of some work system / measure
Job Requirements |
Job Requirements
- Minimum Diploma holders with 3-4 years of Customer Service, Logistics and/or Accounting and Finance experience
- Good communication and inter-personal skills
- Able to communicate in fluent Cantonese and read traditional mandarin to support customers from Hong Kong and Taiwan
- Able to work with people of all levels.
- Proficient in MS Office and SAP (an added advantage)
- Good in Analytical Skills
- Assertive, proactive working attitude
Others
- Salary: $2,300 - $3,100
- Working hours: 8.30 a.m. – 5.30 p.m. – 9 a.m. – 6 p.m. (Monday – Friday)
- Working location: Alexandra