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Customer Service Manager |
Posted: |
This is tobacco packaging company located at Kg Baru Subang, Selangor
| Job Code | SA1207019 |
| Job Title | Customer Service Manager |
| Type of Employment | Permanent |
| Duration of Assignment | |
| Number of Vacancies | 1 |
| Work Location | Selangor |
| Working Hours | 9.00AM - 6.00PM |
| Minimum Qualification Required | |
| Salary Offered | RM6000-RM7000 |
Job Responsibilities |
Job Description
• Responsible in providing excellent service to customers by ensuring speedy response to customer feedback & complaints, delivery of orders as per schedule and confirming of accurate selling price.
• The position is also responsible for assisting in maintaining up-to date sales forecast and reports, obtaining appropriate specification, and relevant information from customer for new job development, proper invoicing for development cost.
• Comply with safety & environmental regulation, prevent pollution & reduce waste of resources.
• Coordinate the activities of the OAM’s including order placement, price checking against the calculator, reporting, liasing with manufacturinsg on delivery date and addressing programme clashes.
• Any other duties and responsibilities assigned by the Company.
Job Requirements |
Requirement:
- candidate must posses at least a professional Certificate, Diploma Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diplomaor Professional Degree in BUSINESS ADMIN / MANAGEMENT
- 1-5 years customer services, business, supply chain or logistic
- 1-5 years experience in LEADERSHIP / TEAM LEADER / SUPERVISOR
- experience in order to cash processes in SAP environment preferred
- Good communication in spoken & written in English & Bahasa Malaysia
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